Internal Chat

Seamless, secure, and task-linked communication that keeps teams connected and aligned. Collaborate in real time and share updates instantly.

Streamline Team Communication with Built-In Internal Chat!

Enable clients to foster real-time collaboration, reduce delays, and keep field teams connected, all in one platform.

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Highlights of Internal Chat

Unified Chats Hub

Unified Chats Hub

A centralized communication center that brings all individual and group conversations into one organized interface. Designed to reduce communication silos and improve collaboration across teams.

  • Two views:
        1. All: View all ongoing 1:1 conversations.
        2. Teams: Access team/group chats in which the user participates.
  • Quick Search: Find employees or teams by name/designation with dynamic filtering.
  • Intelligent Sorting: Chats are sorted by latest message with clear date markers (Today, Yesterday, etc.).
  • Unread Indicator: Instantly identifies unread messages with visual cues.

1:1 Messaging

A secure and direct communication channel between users is needed for faster decisions and personalized interactions.

  • Online Status: View online status in chat headers.
  • Content Sharing: Share text, files, images, videos, and live locations.
  • Read Receipt: View read receipts and message timestamps.
  • Typing Indicator: The typing indicator shows when someone is responding.

1:1 Messaging

Team Chat Collaboration

Team Chat Collaboration

Enable real-time group discussions with customizable controls to suit every project’s needs. Ideal for departments, client groups, or task-specific teams.

  • Manage Groups: Create and manage group chats with custom names and member lists.
  • Admin capabilities:
      1. Add/remove members.
      2. Promote/demote admins.
      3. Edit group info.
  • Notifications: Have system notifications for group events (e.g., member left, admin assigned).
  • Gallery Tab Overview: The tab views all shared media organized by month.

Contextual Task Communication

Link routine chat messages directly with field tasks, service tickets, or projects to transform them into purposeful conversations.

  • Task-Linked Communication: Link chats directly with tasks for more transparent, more relevant communication.
  • Contextual Message History: Message history is tied to specific jobs for easy reference during reviews or audits.

Contextual Task Communication

Benefits of Internal Chat

Connect Instantly

Enable real-time team messaging for immediate updates, fast issue resolution, and improved coordination in dynamic work environments with instant reach across all active users.

Centralized Communication

Keep all task-related and team-wide conversations within the Taskeye ecosystem to reduce scattered communication and avoid confusion caused by fragmented channels.

Media-Rich Conversations

Easily share photos, videos, PDFs, and live location links without switching apps, streamlining collaboration and enhancing real-time visual problem-solving.

Clarity Through Context

Link conversations directly to tasks to reduce miscommunication, maintain context, and ensure relevant discussions stay organized and attached to their respective tasks.

Role-Based Access

Restrict chat access based on team roles, regional zones, or supervisor-defined permission levels to maintain confidentiality and ensure structured communication.

Boost Manager Oversight

Managers can review chat activity, resolve issues promptly, and guide teams with real-time support and direction during critical tasks or unexpected field challenges.

Audit-Ready Message History

You can easily retrieve past chat logs for employee training, issue escalation, or maintaining compliance with regulatory and company communication standards.

Secure & Encrypted

All messages are protected with end-to-end encryption, ensuring communication remains private and compliant with organizational data policies and security best practices.

Media Gallery

View and manage all shared media in team chats, automatically organized by date for quick access, better information tracking, and smoother team communication and reviews.

Use Across Diverse Industries

This feature enables businesses across various sectors to gain a competitive edge through more efficient operations and streamlined workflows.

Field Workforce & Task Management

Build checklists, safety forms, and project updates for construction and maintenance sites.

Logistics, Delivery & E-commerce

Capture delivery feedback, payment info, or incident reports on the go.

Sales, Surveys & Customer Engagement

Create lead capture forms, feedback surveys, and client interaction logs to facilitate effective communication and data collection.

Support Services

Deploy service verification forms, installation reports, or maintenance checklists.

Emergency Services

Log incident reports, resource requests, and post-event evaluations efficiently and accurately.

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Frequently asked Questions

Got queries? Check out the common FAQs below for complete clarity and get started with confidence!

Can I chat with any employee directly?

Yes, 1:1 chat allows direct, private communication between any two employees.

Are chats secure and private?

Yes, all chats are end-to-end encrypted, and access is governed by role-based permissions.

Can I create and manage team groups?

Yes, team admins can create, manage, and modify groups and their members.

Can I search for people or groups?

Yes, use the search bar to find employees by name or designation and see the teams you belong to.

Is chat available on mobile?

Yes, the feature is fully integrated into the Taskeye mobile app for on-the-go access.

What types of files can I share?

You can share images, videos, documents (PDF, DOC, etc.), and location links.

How does the gallery tab help?

It consolidates all shared media files in a team chat for quick access.

Will I get notifications for new messages?

Yes, push notifications alert users to unread messages, replies, and mentions.

Can managers restrict chat access?

Yes, communication permissions can be managed based on roles, ensuring relevance.