Task Monitoring & Management

A seamless feature for precise on-site task allocation and real-time visibility, boosting productivity, reducing delays, and driving operational transparency.

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Highlights of task monitoring and management

Task Allocation & Update

Task Allocation & Update

Assign the right task to the right person instantly. With automated allocation tools and customizable workflows, tasks are distributed based on role, location, availability, or priority. This ensures optimal resource utilization and helps avoid workload imbalance or scheduling conflicts.
Managers can create, edit, or delegate tasks with clear instructions and due timelines, streamlining the entire process from planning to execution.

Through the mobile app, employees receive instant task notifications and instructions. With all the necessary insights, they can effectively handle the task and update the status with a detailed report.

  • Assign tasks based on predefined logic, such as shift, skills, or region.
  • Set task priority levels and deadlines to align with business goals.
  • Enable employees to submit status updates, media files, or remarks in real-time.

Live Tracking

Gain complete visibility of every ongoing task. With live tracking, managers can monitor task progress, field agent location, completion status, and time spent on a single dashboard. This enables proactive interventions, reduces miscommunication, and ensures accountability across the team.

  • View all active tasks and agent movements on a unified dashboard.
  • Monitor the task progress percentage and the time spent on each assignment.
  • Receive instant alerts for delays, missed check-ins, or inactivity.

Live Tracking

Benefits of Task Monitoring and Management

reduced-on-ground-confusion

Reduced On-Ground Confusion

Digital briefs with attachments and GPS-tagged instructions reduce confusion, letting field agents complete tasks without constant guidance.

incentives

Performance-Based Incentives

Track real-time performance metrics to create dashboards that drive healthy competition, enabling targeted rewards and recognition for field agents.

skill-based-assgmnt

Skill-Based Task Assignments

Match tasks with agents based on certifications or skills, ensuring only qualified staff handle complex tasks to boost quality and compliance.

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Early Detection of Task Blockage

Identify task delays, errors, or slowdowns early with real-time data—take immediate action to avoid customer dissatisfaction or project issues.

Dynamic Task Reshuffling

Suppose a field agent is running behind or gets held up. In that case, tasks can be reassigned to nearby or available agents dynamically.

load-forecasting

Better Resource Load Forecasting

Use historical task data to predict workloads, plan shifts, allocate resources efficiently, and upskill teams before peak operational periods.

Enhanced Compliance and Audit Trails

Each task gets time-stamped and geo-tagged, creating a digital log of field activities, improving compliance, audits, and industry inspections.

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Reduced Managerial Burnout

Eliminate micromanagement—managers get instant visibility across operations, saving time and reducing stress from manual follow-ups.

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Stronger Client Communication

Provide clients with real-time updates on task status and completion timelines to boost transparency, trust, and service reliability.

Use Across Diverse Industries

This feature enables businesses across various sectors to gain a competitive edge through more efficient operations and streamlined workflows.

Field Workforce & Task Management

Task monitoring enables timely execution, safety compliance, and accurate reporting. Real-time visibility ensures smooth coordination across teams and sites.

Logistics, Delivery & E-commerce

Seamless allocation and live tracking enable faster deliveries, reduced idle time, and improved customer satisfaction through dynamic task reassignment.

Sales, Surveys & Customer Engagement

Real-time insights help track field visits, monitor performance, and boost lead conversion, survey accuracy, and customer satisfaction.

Support Services

Track staff availability and assign tasks efficiently. Live tracking ensures quick response to emergencies, schedule changes, and customer updates.

Emergency Services

Instant task dispatch and live tracking enable faster responses, better coordination, and more efficient resource utilization during emergencies.

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Frequently asked Questions

Got queries? Check out the common FAQs below for complete clarity and get started with confidence!

What is Task Monitoring and Management in Taskeye?

Task Monitoring and Management is a feature that allows precise task allocation, real-time progress tracking, and streamlined task handling for field teams. It ensures complete visibility and better control over daily operations.

How does task allocation work in Taskeye?

Tasks can be assigned based on employee roles, location, availability, or priority. Managers can also create workflows and set deadlines, while field agents receive instant notifications via the mobile app.

Can tasks be updated in real time?

Yes. Employees can update the status of their tasks in real time, attach reports or images, and add comments, ensuring managers always have the latest progress insights.

Is live tracking available for all tasks?

Absolutely. With live tracking, managers can monitor the status, location, time spent, and other details for each task through a centralized dashboard.

How does Taskeye help during emergencies or delays?

In case of delays or emergencies, tasks can be dynamically reassigned to nearby agents. This ensures uninterrupted operations and facilitates timely responses.

Can the system assign tasks based on employee skills or certifications?

Yes. Taskeye supports skill-based task assignment to ensure that only qualified personnel handle specific or sensitive jobs.

What industries can benefit from this feature?

Task monitoring can improve productivity and coordination in fields such as service, logistics, e-commerce, sales, support services, and emergency response.

How does this feature enhance compliance and audit processes?

Each task is geo-tagged and time-stamped, creating a transparent digital trail that supports compliance and simplifies auditing processes.

Will this reduce the need for manual check-ins?

Yes. Managers get real-time updates and performance data, eliminating the need for constant phone calls or manual follow-ups.

Is the system mobile-friendly?

Yes, the system is fully mobile-friendly. The Taskeye mobile app is available for both field agents and managers. Field agents can receive, update, and report on tasks instantly, while managers can assign tasks, check and track progress, and make real-time decisions on the go.

Can employees still view their tasks and task updates after marking themselves off-duty?

Yes, employees can continue to view their assigned tasks and any task updates even after marking themselves off-duty. This ensures they stay informed about their responsibilities and any changes, regardless of their duty status.

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