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Pemantauan kehadiran teknisi pinggir jalan dengan pembatasan geografis (geofencing). -
verifikasi kehadiran kru layanan perbaikan kendaraan
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Pencatatan kehadiran berbasis biometrik dan pengenalan wajah.
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Penjadwalan shift teknisi RSA berdasarkan keterampilan & kedekatan
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Sistem penjadwalan shift operator truk derek berbasis kalender otomatis.
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Penugasan ulang teknisi RSA melalui penjadwal shift.
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Pemantauan rute teknisi perbaikan layanan kerusakan kendaraan
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Verifikasi jarak tempuh tim derek kendaraan yang dilacak GPS
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Penjadwalan perjalanan tim bantuan di jalan raya melalui perencana perjalanan.
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Pemantauan perkembangan layanan bantuan pinggir jalan secara real-time.
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Pelacakan status aktivitas tim derek kendaraan mogok aktif.
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Pemantauan aktivitas pemulihan kendaraan yang ditugaskan versus yang telah selesai.
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Bukti aktivitas layanan bantuan di jalan yang diverifikasi GPS
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Bukti layanan perbaikan kendaraan di pinggir jalan yang diberi cap waktu.
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Bukti kerusakan dan pemulihan kendaraan yang direkam secara digital.
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Biaya bantuan pemulihan dan kerusakan kendaraan yang diverifikasi GPS.
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Sistem pemantauan biaya teknisi layanan bantuan di jalan raya
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Bukti pembayaran biaya perbaikan dan pemeliharaan kendaraan yang diambil menggunakan OCR.
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Pelacakan lokasi darurat teknisi RSA secara langsung
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Notifikasi SOS dan BLE (Bluetooth Low Energy) sekali sentuh
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Lampiran media waktu nyata dari insiden layanan RSA
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Koordinasi teknisi layanan RSA dan operator perbaikan kendaraan
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Pembaruan perkembangan operasi kru penarik dan pemulihan kendaraan
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catatan riwayat komunikasi layanan bantuan di jalan
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Berbagi instruksi penderekan kendaraan melalui WhatsApp.
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Informasi terkini tentang layanan dan perbaikan kendaraan oleh teknisi RSA.
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Pelacakan pengakuan protokol bahaya keselamatan di tepi jalan
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Dasbor pemantauan kinerja teknisi layanan RSA
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Evaluasi efisiensi respons aktivitas tim derek kendaraan
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Kinerja tim inspeksi dan perbaikan kerusakan kendaraan
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Bukti layanan teknisi bantuan pinggir jalan yang direkam secara offline
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Catatan operasi perbaikan dan penarikan kendaraan jarak jauh
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Data layanan bantuan pinggir jalan yang disinkronkan secara otomatis di zona jaringan lemah.
Peningkatan penyelesaian tugas teknisi bantuan pinggir jalan
Mengurangi keterlambatan kedatangan teknisi perbaikan kerusakan kendaraan.
Peningkatan pemantauan kepatuhan terhadap pedoman penarikan kendaraan.
Mengurangi kesalahan koordinasi di seluruh operasi kendaraan derek.
* Peningkatan kinerja yang disebutkan merupakan hasil indikatif yang diamati oleh pengguna tertentu. Hasil aktual bergantung pada ukuran tenaga kerja, alur kerja operasional, ruang lingkup implementasi, dan persyaratan bisnis.
Roadside assistance technician tracking software is a mobile platform that monitors breakdown mechanics, tow truck drivers, and vehicle recovery specialists in real time. Using GPS route tracking, geofenced breakdown scene check-ins, digital service run-sheets, and timestamped photo verification of completed repairs, it confirms technician on-scene arrival times and accelerates vehicle recovery dispatches.
TaskEye enables dispatchers and fleet supervisors to track roadside technicians through a centralized live web console. Supervisors can monitor real-time vehicle GPS trails, route adherence along designated transit corridors, geofenced arrival times at breakdown sites, and active repair progress in real time.
TaskEye enforces location-locked activity verification. Technicians cannot complete a service ticket unless their mobile device's live GPS coordinates match the stranded motorist's breakdown location or receiving body shop geofence. Technicians capture timestamped photos of odometer readings, battery tester outputs, replaced tires, and customer digital signatures directly within the app.
Dispatchers use TaskEye’s live map console to identify the closest qualified technician based on real-time vehicle coordinates, mechanical skill sets (e.g., flatbed towing vs. battery boost), and current job status. This proximity-based allocation cuts transit distances and delivers faster, more accurate estimated times of arrival (ETAs) to stranded motorists.
Yes. TaskEye features an automatic offline caching mode. When mechanics service vehicles in subterranean basement decks, concrete parking structures, or remote highway dead zones with zero cellular connectivity, they can still check in, log completed service steps, and capture photo proofs. All data stores locally on the device and syncs automatically once an internet connection is re-established.
TaskEye eliminates manual trip sheets by calculating actual travel distances using continuous GPS breadcrumb tracking and vehicle odometer verification. Technicians submit fuel, highway toll, and spare component purchase receipts using the app’s built-in OCR scanner, allowing finance teams to audit claims against verified service journeys.
TaskEye includes a built-in mobile SOS emergency trigger and supports Bluetooth Low Energy (BLE) panic devices. If a technician encounters a secondary highway traffic collision, aggressive motorist altercation, or equipment failure on an unlit shoulder, triggering the SOS alert instantly transmits their exact GPS coordinates and distress status to dispatchers for rapid emergency support.
TaskEye compiles field data into centralized performance dashboards, tracking key operational KPIs such as average dispatch-to-scene arrival times, on-scene repair durations, first-time-fix rates, and customer sign-off punctuality. These analytics help fleet directors reward top-performing mechanics and optimize regional coverage.
Yes. Auto clubs, roadside assistance aggregators, and IT system integrators can deploy TaskEye as a 100% white-labeled solution under their own brand, logo, and custom domain. Partners can package TaskEye's mobile technician tracking, digital job run-sheets, and location-verified proof tools alongside their automotive services to generate predictable recurring SaaS revenue.
TaskEye provides open REST APIs and webhooks that integrate smoothly with enterprise Auto Club management platforms, motor insurance claims portals, Computer-Aided Dispatch (CAD) engines, and ERPs. Breakdown job requests, motorist vehicle details, and breakdown coordinates sync directly to the technician's mobile app, while completed digital run-sheets, timestamped repair photos, and verified GPS trails flow back into your central database in real time.