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Live technician duty status and leave tracking -
GPS, face scan, & biometric attendance logging
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Accurate payroll & attendance compliance records
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GPS-verified OCR-based receipt capture
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Real-time service expense monitoring
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Verified purifier technician travel distance
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GPS-based route planning and optimisation
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Multi-stop distance & travel activity tracking
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Live water purifier machine repair visit tracking
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Skill & availability-based service scheduling
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Emergency water purifier service team allocation
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Quick technician reassignments during emergencies
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Geo-tagged before/after repair & installation proofs
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Timestamped inspection photos and service records
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Digitally signed installation service completion records
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Service completion and productivity reports
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Technician performance monitoring dashboards
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Score-based technician performance rewards
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Read-receipt and acknowledgement tracking
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Instant maintenance service instruction sharing
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Real-time safety protocol compliance monitoring
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Live technician location tracking
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Real-time service progress updates
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Centralised operational monitoring dashboard
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On-site service-linked messaging history records
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Internal chat app for water purifier service teams
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Instant updates via WhatsApp and Telegram integration
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GPS-verified installation service incident reports
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Live water purifier breakdown resolution tracking
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One tap SOS & BLE (Bluetooth Low Energy) alerts
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Offline installation and repair activity tracking
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Auto-synced installation & repair service records
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Continuous appliance maintenance activity tracking
Increased visibility into technician locations
Reduced manual appliance installation reporting
Increased purifier repair completion accuracy
Higher customer service satisfaction rates
* Performance improvements mentioned are indicative results observed by certain users. Actual outcomes depend on workflows, workforce scale, implementation scope, and operational conditions.
Technician visits can be verified using GPS tracking, geo-tagged check-ins, timestamped service records, and digital proof of completed work captured directly from customer locations. Supervisors can view the precise arrival time, duration on-site, and departure time live on their dashboard.
Yes. Service managers can schedule recurring maintenance visits, track upcoming AMC services, monitor completion status, and maintain visibility into contract-based service activities via a smart shift scheduler and live service tracking screen.
Technicians use their mobile app to record spare parts used during repairs, attach photos, and submit digital service reports directly from the job site. They can also attach photos of the broken parts and the newly installed ones to verify the replacement for inventory tracking.
Yes. Technicians can present their mobile screen to the customer for a digital signature and proof of service right after completing the service. This data updates instantly in the central system for quality tracking.
The mobile app stores all data locally via offline mode, including timestamped photos, service updates, visit information, and customer records. As soon as the technician’s device finds a cellular or Wi-Fi signal, the app automatically uploads and updates the office dashboard.
Service supervisors receive instant SOS alerts as soon as an incident takes place at the customer location with the live location and real-time incident proofs. In case of emergency backup requirements, supervisors can look at the live tracking map to find the closest qualified field technician, track response times, and monitor issue resolution progress in real time.
TaskEye’s built-in route management feature, Journey Planner, analyses all assigned customer locations for the day and combines all travel routes and distance records into a single dashboard. This minimises unnecessary travel, reduces fuel costs, and helps technicians hit their scheduled arrival times.
Yes. Operations managers can build unique digital checklists for separate equipment brands or service types. Technicians must complete all water purifier installation and repair-specific tasks, like taking a post-repair TDS reading, before marking the assigned service activity as completed.